The Quarrel Shop is a 6-month part-time training and volunteering
course for young London-based volunteers aged 16 – 21
The young people learn mediation, communication and conflict
resolution skills using discussions, games, exercises and role-play.
The training is followed by practice opportunities where the
young people, supervised by an adult worker, design and run
workshops on conflict resolution for other young people or facilitate
mediation in a real situation.
The young people can gain an Open College Network-accredited
certification at level 2 or 3 on completion of the course. The project
was shortlisted for a Philip Lawrence Award in 2002, for encouraging
Youth Conflict Intervention Service
The Quarrel Shop will soon be launching a London-based Youth
Conflict Intervention Service. For more information please
“I listen more. I learnt that if you listen and show
an interest, people love to talk about themselves. […]
You can learn a lot of useful things because when they do start
talking, they let out everything […] You don’t have
to ask them. They’ll tell you everything you want to know.”
- Quarrel Shop participant
For further information please email
The Quarrel Shop
or call Caroline on +44 (0)20 7272 5630.
The Quarrel Shop is very grateful to all of its funders,